We ship out from our warehouse in Mount Juliet, TN within 24-48 hours from the moment you place your order!
We know no one likes to pay for shipping! So we offer it FREE on all orders in continental US!
We also offer pickup (just choose this option at checkout) at our storefront in Mount Juliet, TN during business hours! Just place your order and when it's ready for pickup (within 1 business day), you'll get an email letting you know!
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 3 days of receipt) by making use of our contact form here on our website!
We truly appreciate your support! At JadyKBeautique, you can feel free to contact us with any questions or concerns that you have. We will gladly help with anything we can. We love our customers and we will do everything we can to make it right for you!
Returns on unworn, unwashed, odor/stain free items with tags still attached are accepted within 7 days of receipt of item.
Returns are eligible for store credit only.
Returns at management's discretion upon inspection if they do not meet conditions stipulated a return fee of $10 will apply.
Sale/clearance items are NOT returnable, they are final sale.
Shipping charges (original and return) are the customer’s responsibility.
Please allow up to 10 business days after we receive your return to process your refund.
Review the requirements above and make sure your return qualifies! If so, contact us making use of our contact form here on our website to initiate your return.
We do NOT DO EXCHANGE or HOLD items due to limited inventory.
If you need to exchange an item due to incorrect size/fit, you can place another order with the correct sizing while we process your return for the original.
We do not hold our items because we only do FCFS.